The Importance of Emotional Intelligence in Tech
If you’ve read the EI books then I’m probably preaching to the choir. If you haven’t, then I’d like to recommend that you do! Many tech people are much better at problem solving and working with numbers than working with people. Business Applications - All about People People implement systems! Rightly, we put a great deal of emphasis on the technology but we really must guard against neglecting the people. The most significant factor in implementing business systems, is how well you engage with the business owners and deeply understand their needs and issues. Its important to have a structured and rigorous methodology but more important are the way the people operate. How well do they listen and understand. How good are the people ate listening and digging deeply to get to the requirements. How good are they at recognizing and challenging legacy thinking? (thinking constrained by the legacy system and the "way we have always done it"). How good are the implementation